Our Chief Strategy and Innovation Officer Leigh Vickery for International Legal Technology Association (ILTA)‘s summer issue of Peer to Peer Magazine. The piece takes a deep dive into law firm culture and how organizations can make the cultural mindset shift necessary for post-pandemic business success.
Leigh outlines the three main obstacles she has seen stifle innovation in the legal industry:
– Antiquated law-school DNA
– Perceived risks
– Resistance to new tech
She then explains the benefits firms would experience by adopting “fail fast and fix” mottos that more closely align with customer expectations for fluid, information-driven services.