Time for change: Using after-action reviews to evolve and grow
Level Legal's Senior Directo of Business Development Lisa Barrett uses a growth mindset in developing relationships with clients: "At Level Legal, we embrace change. We are excellent in providing services, but we always strive to get better. We look hard at where the legal services market is going and think carefully about where it could be going. How do we do this? By listening and learning to understand what we did well and where there is room for improvement. Feedback."
COVID-19 spurs growth for ALSPs
Level Legal Chief Strategy and Innovation Officer Leigh Vickery offers insight into how COVID-19 accelerated growth for alternative legal service providers, not unlike the recession of 2008. This time, these short-term shifts have transformed into long-term strategies.
8 things law firm partners need to know about the innovators they lead
Chief Strategy and Innovation Officer Leigh Vickery writes of her experience on a recent ILTA panel, "As I have processed that experience, I have wondered more and more about what it would be like to be an innovator in a law firm culture. Also, I have wondered what do their leaders really understand about how they think, how they come up with new ideas, and how they solve problems."
ILTA, Utah, and all things innovation
Level Legal's Leigh Vickery writes about the week in innovation: her panel at ILTA and law firm innovation, the Utah Supreme Court decision, and the guest column she wrote about what that decision could mean for legal innovation beyond A2J: "“The solution is not about lawyer vs. non-lawyer. It is not about whether the Big Four shows up. Those are still binary approaches. Let’s build solutions with companies that think like Amazon, creating ecosystem-based solutions outside of traditional legal channels.”"